FAQ

Common Areas

FAQ

Here are some of the most common questions regarding leasing and applications, pets, WiFi, parking, and guests. If you'd like any other information, contact the leasing office anytime — we're always happy to provide answers.

Leasing

What is the rental application process?

Learn more about the rental application process here.

When may I view an apartment?

Please contact Colonnade Apartments leasing office to schedule a tour of the community and model apartment.

Do all leaseholders (residents over 18) have to be eligible?

There must be at least one original leaseholder that is fully eligible and employed by Stanford University or Stanford Healthcare on the lease agreement at all times. Roommates do not need to be eligible. However, any requested change in roommate assignment must be approved by Management. When the original leaseholder(s) vacate the unit, all occupants subsequently added to the lease must vacate the unit.

What if my position at Stanford becomes part-time?

If you are at least 75% FTE you will remain eligible. If you fall below 75% FTE you will no longer be eligible to renew your lease.

What if I resign or retire?

Each household will be re-certified annually. Please note, upon retirement a resident will no longer qualify for lease renewal.

How long is the lease term?

Lease terms with a start date between September to April are 6 to 12 months. Lease terms with a start date between May to August are 9 to 12 months. Applicants may request a month-to-month lease with a monthly premium of $200. The shortest month-to-month lease is 1 month.

What about rent increases?

If you sign a lease, rents are guaranteed for the duration of the lease term. At least 30 days before renewal, rent changes will be announced. The only rent increases that are restricted are those for the BMR (Below Market Rate) homes which are limited to the guidelines set forth by the city.

What if I need to move out in the middle of a lease that I have signed?

You may exercise an Early Termination Option. To exercise this option, you must pay an Early Termination Option Fee, equivalent to one month's rent, and give notice of your election to exercise this option at least 30 days before your Early Termination Date. The Early Termination Date must be between the current lease start date and end date. If you are currently in a month-to-month option, you may move out by submitting a minimum 30-day notice to vacate to Colonnade Apartments.

Pets & WiFi

Where can I walk my dog?

See our "For Pets" page for a list of nearby dog parks. We have provided pet stations along the exterior of the building. All dogs must be on a leash. Please clean up after your dog.

Are pets allowed?

Yes, we allow a maximum of two pets. Your pet must either be a dog or an indoor cat. We do not have breed restrictions for dogs.

Wifi

Is WiFi offered within the community?

Yes, Wi-Fi is available in all the amenity areas. To connect: 1. Connect to “Colonnade Free” from network list 2. Open your Web browser (you will be directed to Colonnade Apartments Welcome page) 3. Agree with the Terms and Conditions and click “Accept”

Parking & Guests

How many parking spaces do we get?

Each apartment home is assigned one parking space in the subterranean parking garage. Any secondary cars will have access to the gated open access parking in the lower parking level.

I have special needs. What should I do?

Residents with special needs should make an appointment with the Leasing Office to discuss their situation.

Can guests stay with me in my unit?

Guests can stay overnight no more than 7 nights in any month. No more than 2 overnight guests can stay at a time.

Can I have a roommate for my unit?

All adult occupants in your apartment must fill out the rental application to have their name officially on the lease. All adults and minors must be listed on your application and/or renewal form. If you are looking to remove or add occupants to your units after you have already moved in, you must obtain prior written consent from the leasing office using the Change in Occupancy form. We do not match affiliates with each other to become roommates. Affiliates are welcome to use the Roommate Finder Tool to assist with seeking a roommate. 

Am I allowed to sublet my unit?

No, we do not allow any form of subletting within our community. All additional persons must either follow our guest policy or follow the process of adding their name officially onto the lease. If a subleasing situation is found, resident(s) of the unit will be subjected to a lease violation.